Is your latest bill higher than usual?

We know your bill may have come as a shock, and want to help you get to the bottom of how it may have been calculated.

Answer the following questions as best you can to find out more information about your bill, and what can be done about it.

Click the arrow at the bottom of your screen to get started.

Feel free to use this quiz as many times as you like, but we recommend closing the quiz and opening it in a new page, to make sure you get the right advice.