Get in touch with our care team

We're sorry to see you need to make a complaint. Please give us some information and we'll get back to you within ten working days.

If you want a faster resolution to your complaint, please call us on 
  • 0345 733 5566 for billing, payments and accounts, or
  • 0345 717 1100 for water and sewerage services, leaks and flooding.

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