Our Priority Services are here for all our customers who would like a little extra help.
We offer:
- a password scheme, so you know when our team visit you
- accessibility and language translation
- mobility awareness, so we know if you need more time to answer the telephone, door or if you need access to your property
- Text Relay and British sign language translation
- bills and letters in Braille, large format or audio CD
and lots more.
It's
easy to sign up online, and remember to let your family, friends and neighbours know, so we can help as many people as we can.
Contacting you
Our teams are very busy right now, and many are working from home. Please give an email address, so we can contact you with information about your application.