1. Application process

How did you make your Homechoice application?


To what extent do you agree with the following statements?
Strongly agreeAgreeDisagreeStrongly disagreeNot applicable
The application was easy to complete.
It was clear what would happen once I had submitted the application.
The help I received from Cornwall Housing on completing the application was helpful.
The assessment letter was easy to understand.
I knew what to do once I received the assessment letter.

To what extent do you agree with the following statements?
The application was easy to complete.
It was clear what would happen once I had submitted the application.
The help I received from Cornwall Housing on completing the application was helpful.
The assessment letter was easy to understand.
I knew what to do once I received the assessment letter.

Did you seek any advice once you received your assessment letter?


How satisfied or dissatisfied were you with the service you received when you contacted us?